Frequently Asked Questions

Simply choose your desired product, add it to your cart, and complete the checkout process.

Yes. You can choose your preferred delivery date during checkout.

If your order has not been prepared yet, we'll do our best to accommodate any changes.

Orders can be canceled before preparation begins. Once preparation or delivery has started, cancellation may not be possible.

Yes, same-day delivery is available for eligible locations when orders are placed before the daily cutoff time.

You may request a preferred delivery time. While we try our best, exact delivery times cannot always be guaranteed.

Our delivery team will contact the recipient or follow the delivery instructions provided during checkout whenever possible.

Delivery on weekends and holidays depends on our operating schedule and service availability.

Yes. We carefully select fresh flowers every day to ensure every bouquet looks beautiful and lasts as long as possible.

We recreate every arrangement as closely as possible. Seasonal flower availability may result in slight variations.